Serco Saudi Services and Dr Soliman Fakeeh Hospital have entered an agreement aimed at transforming the facilities management (FM) services at Dr. Soliman Fakeeh Hospital (DSFH) in Jeddah.
Working in close collaboration with DSFH management and staff, Serco will bring its expertise in service and solution design in healthcare facilities management to develop facilities services at the Jeddah hospital.
The scope of services that will be delivered to DSFH includes, facilities operation and maintenance, portering and housekeeping.
Ahmad El Houri, general manager, Serco Saudi Services, said: “This is a great opportunity to further improve patient experience in Jeddah through Serco and DSFH working together to bring new service methodologies, ways of working and the latest technology to the clinical environment and support the delivery of high quality clinical care.”
Serco’s expertise in delivering healthcare FM services includes mission critical building maintenance to hospital facilities services such as catering, cleaning, and porter services.
Serco has partnered with governments, healthcare authorities and healthcare companies in the UK and its other areas of operation.